Returns & Exchanges
At Centr, we want you to be fully satisfied with your gear; if you are not happy with your purchase, you can return or exchange eligible items within 30 days of delivery.
Start Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange once the item is inspected.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing